Support
Questions, answered.
Are all your meals organic? +
Yes — every ingredient in a NORDHAV meal is certified organic and human-grade.
How is the food delivered? +
Frozen meals ship in insulated packaging with dry ice. Botanicals ship in recyclable Nordic packaging.
Can I mix meals with kibble? +
You can, but we recommend transitioning fully over 5–7 days for the best results.
How much do I feed my pet? +
Every product includes a feeding guide. Our quiz also builds a personalized plan.
Can I pause or cancel my subscription? +
Anytime, with no fees, directly from your account.
Do you ship internationally? +
We currently ship across the EU, UK and USA. Additional markets coming soon.